Local Gala Manager Picks Up Prestigious Grocery Retail Award
LOCAL Manager, Laura Campbell, of Tobin's Gala in Letterkenny was a prestigious category winner at this year's GRAMs (Grocery Retail Awards in Management).
Picking up the title of 'Best Symbol Group Manager' in the category of stores less than 3,000sq. ft., Laura beat off stiff competition in this category to win the award. Laura (29) from Upper Woodlands, Letterkenny, has worked for Tobin's Gala for six years and has been managing the store for the past three years.
Since taking over the post, Laura has incorporated many internal procedures that has raised productivity. With a Diploma in Retail Management from the University Of Ulster under her belt, Laura is a strong advocate for outstanding customer service.
Whilst being in a managerial position, Laura has seen the achieve numerous accreditations including Gala Store Of The Year in 2007, winner of 'Gala Forecourt With Store Over 1,500 sq. ft., finalist in 'Gala Store of The Year' Award in 2008 and winner of Forecourt & Convenience Retailer 'Best Forecourt Facilities' Award in 2008.
Thanks to Laura's managerial eye, the store has also been crowned Winner Of 'Gala Mystery Shopper' Best Customer Service Award in 2008, finalist In Checkout Magazines 'Best In Fresh Foods' Award in 2008 and finalist In 'Shelf life C Store' Awards in 2008. Speaking at the announcement of the win, Gala CEO, Gary Desmond, said: "Tobin's Gala in Letterkenny is an exemplary store where standards and customer service are continually exceptional. Laura is undoubtedly an integral part of the Tobins stores success over the years, which is a credit to Eddie and Annette Tobin and we are very proud to have both Laura and the rest of the team at Tobin's in the Gala Group. It is fantastic to see her achieve national recognition for her hard work and dedication to retailing. This accolade demonstrates that commitment and continual development, that has been instrumental in the success of the store. I would like to congratulate Laura Campbell on her well-deserved award."
Laura Campbell, Tobin's Gala, said: "To be awarded Best Symbol Group Manager in the category of stores less than 3,000sq. ft. is a true honour. This award is the recognition that the whole team deserves, however it is only the beginning, like the Gala brand, Tobin's store aims to raise the standards of retailing to new limits and offer our customers the highest level of service available."
TOBINS VOTED THE NATIONAL FORECOURT RETAILER OF THE YEAR 2008 BY SHELF LIFE MAGAZINE
Congratulations to Eddie Tobin Gala Letterkenny, Port Road, Letterkenny for winning the C-Store award for best 'Forecourt Retailer 2008'.
The store was judged on having the best combination convenience store and forecourt offering. The areas in which the store was judged was hygiene, presentation, store standards, range, stock levels and customer service.